Benefits of documenting business procedures
Written by HmD on 6/11/2009 02:33:00 PMIf you have a business and you hire staff or have plans on hiring, then it is important that you document all the procedures you complete during each business day. This documentation gives your staff clear instruction of how to complete each task they are assigned to. Don't get me wrong, this documentation is not done for each individual staff but is a general document that all staff can use to guide the performance of their tasks.
In general, the following advantages can be derived from documenting your business procedures:
Continuity in business procedures if key staff are no longer employed to your place of business;
Better efficiency and effectiveness in the performance of daily tasks, as there are clear expectations based on the procedure document;
Activities will be better coordinated if everyone is fully aware of each procedure that is to be carried out, how they are to be performed and when they should be performed;
There is a decreased chance of error in the performance of daily activities; and
Staff tend to follow instrucions better if they come in writing, furthermore, it removes confusion from the assignment of job tasks as each staff will be guided by the documented procedures and not word of mouth.
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